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Frequently Asked Questions | ZakAcademy ZakAcademy | Frequently Asked Questions
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Making Learning Easier

Answers to your most common questions about ZakAcademy, our courses, and services.

What is ZakAcademy?

ZakAcademy is a leading e-learning platform offering a wide range of courses in various fields such as programming, design, digital marketing, business management, and many other skills. We are committed to delivering high-quality content by experts in their fields.

How do I enroll in a course?

To enroll in a course, go to the course page you are interested in and click the "Enroll Now" button. If the course is free, you will be enrolled directly. If it's paid, you will be redirected to the checkout page to complete the process.

What payment methods are available?

We support multiple payment methods including credit cards (Visa, MasterCard), PayPal, and some local payment methods like Instapay (Egypt) and CliQ (Jordan), in addition to bank transfers.

Do I get a certificate after completing the course?

Yes, most of our professional courses include a certified completion certificate from ZakAcademy after successfully completing all lectures, assignments, and exams. You can download your certificate from the "My Certificates" page.

How do I contact technical support?

You can contact our technical support team via the "Contact Us" page or by opening a support ticket directly from your account dashboard. We are happy to assist you at any time.

What is the refund policy?

We offer a flexible refund policy. You can request a refund within 14 days of purchase, provided you have not completed more than 20% of the course content. Please refer to the "Refund Policy" page for more details.

Do you have a mobile app?

We are currently developing our smartphone applications for both Android and iOS to provide a seamless learning experience wherever you are. Stay tuned for the announcement soon!

How can I become an instructor at ZakAcademy?

If you are an expert in a specific field and have a passion for teaching, you can apply to join as an instructor at ZakAcademy. Please visit our "Join as an Instructor" page and submit your profile. Our team will review it and get in touch with you.

Have another question? Contact Support